Services
We provide programming and support of PLC's and HMI's for scheduled maintenance, upgrades, and installation, as well as emergency services. We can also remotely troubleshoot your PLCs. All you need is a laptop, and a competent staff member to provide assistance. We will securely tunnel through your laptop and access the equipment remotely, often within minutes. Companies waste hundreds and even thousands of dollars bringing contractors in to investigate simple PLC faults or unexpected behaviors, only to have them resolved in a matter of minutes. Let us get online with your equipment remotely, and diagnose or even fix your problem right away, for a fraction of the cost. Minor modifications can be accomplished quickly and at minimal expense.
Brands
Currently, we primarily support Allen Bradley PLC's and HMI's, along with a few other HMI's such as Automation Direct C-More. We can also remotely connect to some Schneider Scadapacks. Please contact us to find out if we can support your particular equipment.
Remote Support
We will email you a secure utility to run on your laptop. You need a wifi connection (a cell phone hotspot works) and the ability to run an ethernet cord from your laptop to the PLC or HMI. You do not need any programming software installed on your laptop. We will securely tunnel through your laptop to reach the equipment. We can often be online with your equipment within 10 minutes.
Benefits
No travel expenses. We bill you only for the time we spend working, not driving.
Fast emergency response. We can often address your issue immediately.
No software or licensing required on your end.
No need to schedule visitation. We can arrange to be available when you need us.
Rates
7am - 5pm EST, Mon-Fri: $65/hour
Off Hours: $100/hour
Unscheduled Emergency Service: Additional $25/hour.
Contact
Palanka Automation LLC
email: palankaautomation@gmail.com
phone/text: (484) 985-9553
We will generally respond to emails, texts, and voicemail within one hour.